The company will provide the service within 2 ~ 24 hours after receiving the phone call or fax from the customer. The "whole service" and "lifelong service" will carry out the whole process of product installation, debugging and maintenance, and meet the customer's demand for spare parts at any time.
Service network
There are more than 30 service centers, more than 100 service agents, 39 original factory service team, agent service team of 200 people,
The service network covers 32 provinces and regions.
Service capability,
Professional service vehicle, service engineer/technician 32 people, annual service training time of 40 hours/person or more.
The service response
Be in place within 2 ~ 24 hours upon receipt of service orders.
Service content available
Daily maintenance service
Planned maintenance service
Failure to repair
Energy conservation and optimization
Value-added services (one-stop service)
Spare parts supply
24-hour service line
logistics
The warehouse with investment of more than 10 million yuan has 7 professional warehouse management personnel and 7 logistics companies signed contracts. The goods are delivered on the same day before 16:30 every day.
Maintenance center
The maintenance workshop with an investment of more than 3 million yuan has several professional testing equipment and 4 professional maintenance personnel, and can accept more than 500 main engine and complete machine tests every year.